FAQs

Does Suede London ship internationally?

We currently only offer shipping within the UK

What is your returns policy?

If your item doesn't fit or you've changed your mind, the item can be returned to us. Customers will have 14 days to return the items or a refund will not be issued.

Swimwear items can be returned to store within 14 days of purchase. Labels and hygiene strips must still be attached with original packaging and items unworn for the refund to be processed.

Please note if items have been altered by the customers request, a refund cannot be issued.

How long will my order take to arrive?

As Suede London is committed to slowing fashion down and reducing waste, pieces are made to order. Please allow 5-10 days for the order to be processed, handmade and sent out for delivery.

What is my size?

Bikinis

Bikinis are available in extra small, small, medium and large.

Tops

  • An extra small fits a size UK A-B
  • A small will fit a size UK B-C
  • A medium will fit a size UK C-D
  • A large will fit a size UK D plus

Bottoms

  • An extra small fits a size UK 4-6
  • A small will fit a size UK 8-10
  • A medium will fit a size UK 12-14
  • A large will fit a size UK 14 plus

Can I make requests?

Yes!

As our products are handmade, you can make a request if you see a colour you like, a fabric you like or have a particular preference on sizing. However, please note when items are made for request, these items will not be available for refund or exchange.

How can I contact Suede London?

If you have any enquiries please feel free to email us at contactsuedeldn@gmail.com. Alternatively, you can send us a private message on Instagram or Tiktok with your enquiry.